Privacy Policy
Your privacy matters to us. This policy explains what personal data IACOM collects, why we collect it, how we use it, and the rights you have over it.
1. Data Controller
The data controller responsible for your personal data is IACOM. For any privacy-related enquiries, contact us at legal@iacom.dev.
2. Data We Collect
- Contact data: name and email address, submitted via our follow form or when you email us directly
- Enquiry data: details you choose to share about your project when contacting us
- Usage data: pages visited, time spent, and general interactions with our website
- Device data: browser type, device type, and operating system
3. Lawful Basis for Processing
- Performance of a contract: processing necessary to respond to your enquiry or deliver services you have requested
- Legitimate interests: improving our website, preventing fraud and abuse, ensuring security
- Legal obligation: complying with applicable laws and regulations
- Consent: where required (e.g. sending marketing communications or using non-essential cookies), we will ask for your explicit consent
4. How We Use Your Data
- To respond to your enquiry and discuss your project
- To send you updates if you opt in via our follow form
- To deliver the software development services you have contracted
- To improve and develop our website
- To comply with legal obligations
5. Data Sharing
We do not sell your personal data. We may share it with trusted third-party service providers that help us operate our website and business, including cloud infrastructure, storage, analytics, and email delivery services. These providers act as data processors and are contractually bound to protect your data and use it only as instructed.
6. International Transfers
Some of our service providers may be located outside the European Economic Area (EEA). Where personal data is transferred outside the EEA, we ensure appropriate safeguards are in place in accordance with applicable data protection law (such as standard contractual clauses).
7. Data Retention
We retain your personal data for as long as necessary to respond to your enquiry, deliver a contracted service, or as required by law. You may request deletion of your data at any time by contacting us.
8. Security
We use industry-standard encryption and security practices to protect your data. All connections to our website are encrypted via HTTPS/TLS. We regularly review our security measures to protect against unauthorised access, disclosure, or loss of your data.
9. Children
Our website and services are intended for individuals and businesses aged 18 and over. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us so we can delete it.
10. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: request a copy of the personal data we hold about you
- Rectification: request correction of inaccurate or incomplete data
- Erasure: request deletion of your personal data ("right to be forgotten")
- Restriction: request that we limit how we use your data
- Portability: receive your data in a structured, machine-readable format
- Objection: object to processing based on legitimate interests
- Withdraw consent: where processing is based on consent, you may withdraw it at any time without affecting prior processing
To exercise any of these rights, contact us at legal@iacom.dev. If you are in the EU/EEA, you also have the right to lodge a complaint with your local data protection authority.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes through this website or by email. The date at the top of this page indicates when the policy was last revised.